Frequently asked questions
What types of lifts do you have?
Our range includes:
Do you have wheelchair lifts?
Yes, we are specializing in lifts for disabled use, all of our lifts can easily fit a standard wheelchair and most electric wheelchairs. For special needs, we can increase the size of the lift car to accommodate larger wheelchairs.
What is the difference between a lift being installed for limited mobility use and general use?
Under the Australian Standard, lift code AS1735, lifts are split into two categories; limited mobility/disabled use or passenger use. Setting guidelines on weight capacity, size, speed, means of drive and application (single residential dwelling and commercial) lifts are designed and built to comply with these standards. All manufacturers and distributors of lifts in Australia must comply with these standards.
What sort of special features do your lifts have for disabled use?
What types of lifts do you service ?
Is it true that if I want to incorporate a lift in my home I have to have a block shaft built?
No. All of our lifts come with their own self supporting shaft. Therefore, no load bearing walls are required. In fact, depending on architectural design and decor the lift can have cladding attached directly to it's frame or be encased by stud walls.
Can you quote from my plans?
Yes. Simply email your plans through and a consultant will contact you to discuss your specific requirements.
How often should I get my lift serviced and how much does it cost?
For optimum performance, we recommend that our range of lifts be serviced annually by an approved lift technician. We highly recommend that you service your lift on a regular basis to ensure it's long term reliability. Our yearly service costs start at $225
How long does it take to install a lift?
Are parts for CHOICElifts readily available?
By supplying mainly Australian made lifts, we have continual stock of lift parts and components with prompt access to them. That is one of the benefits of buying Australian made.
Does the lift need a landline phone?
Yes, it is a requirement under the lift industry standards. Without an operational phone line we are unable to commission a lift.
Can CHOICElifts' lifts be installed into an existing building?
Supplied with their own self supporting lift shaft our lifts are perfect for retrofitting as load bearing walls are not necessary. Selected cladding can be attached directly to the lift's shaft to reduce cost and size.
Can a lift be installed externally?
Yes, all of our lifts can be installed externally. In fact, most of the retrofits that we do have the lifts positioned externally with the landing door penetrating the external walls, resulting in the least amount of building works and disruption.
Is it true that some lifts are GST exempt?
Under the ATO ruling lifts that are built to comply with AS1735 part 7, 14, 15, 16* and 17 are GST exempt when needed for limited mobility/disable use. * Recent ATO changes, now require part 16 lifts in commercial applications for non organization to be GST applicable.
Is a home elevator an affordable option for me?
Offering a range of self supporting lifts from $16,000.00 to $60,000.00, investing in a lift is quite comparable and sometimes cheaper than the cost associated with moving. Especially when adding up cost of removalist, real estate fees, stamp duties and personal time. On going costs are kept to a minimum by very low power consumption and realistic service rates.
What sort of safety features do your lift have?
What happens to the lift if the power goes out?
Supplied with emergency battery back up, should the power ever fail whilst traveling inside the lift, the lights will remain on and the lift car will lower to the ground level for safe exiting. For our low rise lifts, over 30 operations can be sustained by the batteries on power failure.
What type of power is required for the lift?
240 volt 16amp.
How much power will the lift use?
Typically less than $2 per month.
What after hours service do CHOICElifts provide?
We are providing a 24/7 emergency service our phones are diverted after hours to one of our on-call technicians.
If a lift stopped mid way do I have to pay for a technician to come and fix the problem?
No. All of our lifts are fitted with a manual lowering device inside their machine cabinet. This means by simply releasing the hydraulic valve or by means of battery driven motor, the lift car will lower to the ground level, were the groceries can be cleared away from the lift car sensors or retrieved.
What is the lead time for CHOICElifts' lift?
Depending on demand, CHOICElifts can normally supply an elevator for residential and commercial use between 6-8 weeks and 4 weeks for low rise elevators. Overseas supplied lifts are variable depending on stock on hand, availability and selected freight.